Sam Pack's Five Star Ford

Miley, Justin , Vince , Ryan, Don, and Alex..... I can't say enough about all of them. This is my third vehicle I purchased with them.... I love this dealership. Thank you sooo much!!

Reto has been the best sales associate by far. He sold to us in 2013 and now in 2016. He has always taken great care of us and is extremely knowledgeable on EVERYTHING Ford!!! I had an opportunity to go to another dealer for a 'Friend of a Friend' kind of deal and Reto beat it with exceptional service.

Excellent experience, found the right vehicle without high pressure sales tactics or being rushed. .

It was very good, professional staff, Mason did a great job. .

Excellent dealership who focused on our needs for a used vehicle. Knowing we had a make/model in mind we were able to quickly review the car and get the paperwork done to close the sale.

Mike Delong was a straight up shooter. I will call him again the next time I purchase a vehicle. .

Treated exceptionally by everyone involved. They were willing to work with me to get me to the number I found to be acceptable for the vehicle I wanted.

Michael Bratcher is great! He did a wonderful job - it's everything else that has been an issue. Still not satisfied with the services I have received by the service department and the car is still not fixed to my satisfaction. And the paper works for TT&L was apparently never sent in because I purchase the car on May 26th and never received plates. Another temp tag had to be issued to me until they come.

We have made two purchases in the last two years. The first was amazing, hands down. The recent one not so much. The vehicle was just as agreed, however dealing with the salesperson not so much. I receive emails from the manger and someone else, provided return feedback to each but never so much as a reply or acknowledgement to my comments. Felt like feedback was solicited but when it was not completely positive, was not received positively. Am at 7 weeks and still have no registration documents

My experience was amazing! Ron Romano continues to take care of me and my family without fail! .

The staff was awesome..my sales associate Amberley was very helpful and walked me through the entire process .

I had a problem where I was upside on my truck loan. I was expecting to have to carry a lot of negative equity in a new car loan making my payments unaffordable. I was surprised when they presented me a deal that I just could not refuse. Now I have a brand new Ford Mustang and LOVE IT!!!

This is my second vehicle I've purchased from Five Star Ford in Carrollton and I look forward to future deals. The salesman, Chandler, knows me by name and takes good care of me. He works hard to get me the right deal and is totally honest.

I put money down on a car, waited moths for it to come in with absolutely no estimated time of arrival and was forced out of my deal because I was unable to finance the car today! This action is completely against the mission statement that this dealership has plastered all over the showroom and they have betrayed my trust. Unacceptable!

DO NOT GO HERE! Don't risk it. Go to the other dealers. I took my car in for recalls came back with a broken horn. Then they wanted me to pay $300 to fix something they broke.