McDonald's

This location is horrible. They never get the order right and usually always forget to give us everything that we order. We waited 30 minutes for drinks... the employees are very rude and not helpful at all. I would not recommend it!

When there on 12/8/2008 to get a cup of the new McCafe Lattee Coffee and was told at drive the machine was broke and didn't work. McDonalds has been running TV ad's about the new McCafe but there is know way to find which ones are McCafe sites. Went to four locations and all of them tols me broke machine and none knew where a McCafe was. Very poor training and bad manners...............

11:00 a.m. Sunday, ordered sm coffee w/cream. The drive through guy gave me my coffee, and I noticed no creamers, so I asked him if it had cream in it, he said "yes". I asked again "are you sure there is cream in the coffee?" He turned to the cashier and asked her, then you both looked back at me like I had four eyes and said "yes" I was afraid to say anymore and I drove on. Ten minutes later back at work, I found NO CREAM IN MY COFFEE. Imagine that.

I searched for twenty minutes for you phone number and when I called, Tim said his name and then hung up before I had a chance to say "boo". I called back and asked him why he hung up on me, he said " Oh sorry"

I then told him about my coffee situation, he said "Oh sorry" Now what is wrong McDonalds with this picture?

It is apparent to me that they do not care one little bit about me the paying customer. All they want to do is get rid of me and on to the next. Just get the money, heres your order and move on. They don't care and they take their leadership from the higher ups. It would be nice McDonalds to have employees who really do care about my coffe and when I ask a second time that they check it out by actually looking into the coffee or handing me extra creams, just in case. Or when I call they give the person time to talk on the phone instead of hanging up on them because they want to get back to filling orders so they can get out on time tonight or for making their quota, or whatever.

They say a person is only as good as their leader. Take note McDonalds, and CARE.