Vigilante Plumbing, Heating and Air Conditioning

They are just very polite SCAM artists .

I should check review before calling.

Complete waste of $600 for "detailed evaluation".

Two visits!!! Without fixing my Combo.

Ether they have no idea what they are doing, or they consider their clients are idiots.

After spending such money I feel like one.

Kamal was professional, polite, and took great detail in explaining why Vigilante was the best choice for my home heating solutions. I was completed satisfied with the work they did, and they kept the home clean as promised. I highly recommend them.

I don’t usually write reviews online but I feel compelled to write one about my recent experience with Vigilante Plumbing, Heating, and Air Conditioning. I have owned a house in Park Slope for thirty years and during that time I have hired carpenters, roofers, plumbers, and other craftspeople to do work on my house, but I have never had an experience like the one I had recently with Vigilante.



I needed to replace my thirty-year-old furnace, and I thought about replacing it with two furnaces since I have a two-family house. Will Vassallo, the service manager, came out to do an estimate. Two other companies from which I got estimates stopped by, took a few measurements, and emailed me an estimate. Will spent about 45 minutes at my house, carefully evaluating and explaining the various options, and because installing a dual-zone heating system in a 130-year-old brownstone is complicated, he came back a second time with Sal Vigilante - the owner of the business! - just to make sure that everything was right.



In the end, I decided just to replace the single furnace. Since it was March and still cold, I was concerned about getting the job done in a single day, but Will guaranteed that they would do just that - and they did: the crew arrived on time, and got the job done by 5 PM! The two men were friendly, answered all of my questions, were respectful of my house (they wear booties over their shoes so they don’t soil floors), and when the job was done, they carefully explained the new wireless thermostat, double-checked the electrical wiring, cleaned the site thoroughly, and made certain that everything worked perfectly before they left.



As I said, of the many craftspeople I have hired over the past thirty years to do work in my house, Vigilante Plumbing, Heating, and Air Conditioning was by far the most professional. I recommend them highly!

This is the best plumbing company in the city. We have been using them for years and never had a problem. To me the bad reviews seems like competitors or people with unrealistic expectations of cost bashing them. I would recomend them to anybody and if you have a problem just call and talk to Sal or Anthony Vigilante. They are always there and very resonable.