Soto Appliance

I purchase a freezer from Soto at Soto Appliances. When I purchased it he gave me a three month guarantee on the unit. He delivered the unit to my home. I did not plug the unit in as I was not needing it immediately.

When it came time to use it, I plugged it in. It did not work. I call Sotos Appliances and he said that the guarantee had lapsed, but that he would take a look at it if I took it to his shop.

He said nothing about whether there would be a charge for the repair, and he did not mention the possibility of his coming out, or of picking up the unit, so that he could test it.

He had no integrity when it came to his product or the servicing of it.

I won't through away my hard earned cash at this "place of business"

A friend bought a refrigerator from Soto Appliance almost 4 months ago. Doesn’t work any more. The refrigerator ran hot to the touch. Did inform Soto Appliances but they said it does some times and that’s NORMAL not to WORRY. Will not recommend this place to any one. He paid 399.00 for this . He did go buy a new kenmore
for 999.00. Shame on this company for selling junk to the people of Valencia county.

I purchased many appliances from Mr Soto and I have noticed the quality and service has been bad. I purchased an electronic range in July and it shorted out in September. My Tennant sent me a picture of it and you can see where the wiring was damaged. Mr Soto told me he could take a look at it on Monday for 45 dollars. At the end mf Monday he still hadn't shown up. I had to purchase a stove at Lowes and have my maintenance man deliver it. I should have purchased a new stove from the beginning. I am a very dissatisfied customer.