Tri-County Pumps

They came to our house only to say they wouldn't drive over our field to get to the septic tank. They charged us $120 when they didn't do anything! They never said anything about a fee for not pumping before. They've driven over the field in the past! Not using this company again.

Very UNPROFESSIONAL and UNACCEPTABLE customer service. The false and inaccurate information that was given to us was completely unnecessary. Our inspection was not completed on the day it was scheduled and Tri County never notified us, but instead took it upon themselves to schedule another appointment for the following week to dig up the yard resulting in fees more than double what we were originally quoted. Again, with no mention that this needed to be done. We were only aware that the inspection was not done when we called the following week to obtain the reports. The employees at Tri County continuously told us lies about what was going on, trying to put the blame on the seller. They took no responsibility for their inaccuracies and never once apologized to me for the immense inconvenience this has caused. We sent multiple emails and left voice message with no response or returned call, however they were still planning to go dig up the yard. I would NEVER recommend this company!