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        General Info
        Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.
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        https://www.apple.com/retail/montgomerymall

        Categories
        Consumer Electronics, Computer & Equipment Dealers, Computers & Computer Equipment-Service & Repair
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        anonymous

        02/25/2015

        Provided by Superpages
        Overall

        I am a customer of the Apple Store. I recently purchased an iphone 6 and 6plus. the representative was Nick Taylor. I have been to the store 2 more times within the last 2 weeks. Each time, both my husband & self I waited to see him. I just want to commend Apple for having employees such as Nick. He was diverse about the phones, applications, and various tools/apps. He was patient and courteous. He knew the product. His customer service was on point. He is a wonderful young man. I wish there was more like him. I just want Apple to know they have a wonderful employee in Nick Taylor, at the Apple Store in Montgomery Mall. I wish Nick a world of Blessing and Success. Thanks Nick from Mr. & Mrs. Simms

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        Gautam M.

        12/01/2014

        Overall

        The worst experience at Apple store ever!!!! Keith (manager) and staff seem entirely clueless when it comes to basic tech questions and are unable to help. The so called Genius bar is nothing but a bunch of high school drop-outs who rely on an app that guides them on how to solve any technical problem. If you still love Apple products then try Bethesda Row or Georgetown stores.

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        Details

        Phone: (301) 634-9930

        Address: 7101 Democracy Blvd, Bethesda, MD 20817

        Website: https://www.apple.com/retail/montgomerymall

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