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Rocky'S Furniture

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Today: 10:00 am - 7:00 pm
Tomorrow: 10:00 am - 7:00 pm
(661) 829-6900Add WebsiteMap & Directions710 Roberts LnBakersfield, CA 93308Write a Review

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Phone: (661) 679-6801

Neighborhood
Oildale
Category

Reviews

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AA
Abbela A.

02/07/2017

Overall
Selection
Service

I LOVE LOVE LOVE this store and I especially love the G.MANGER Ronnie.I have bought several pieces at this store and they have completely stood by their products. But this one tops it all.....here is my story: Before I discovered Rocky's Furniture, I bought several items from another furniture place called Furniture wherehouse. I purchased , a coffee table and a dining room table. When the two pieces were delivered to my place, both pieces could not be assembled because they both lacked the right parts in the packaged boxes they came in. So they left my dining room table In parts on the floor and they took back the coffe table (which I insisted they do). Now I had already paid for both items in advance plus delivery and set-up. Well finally brought back the coffee table after I called them several times but to this day almost three month later they have not gotten the parts for the dining room table and it wasn't until I went to their store on 6 different occasions that they finally told me that they were not sure if they could get the parts and that there was really nothing they could do and to wait and maybe they would find the parts or maybe they wouldn't and they never offered to pick up the table and they did tell me that they would not give me my money back but only MAYBE a store credit.... I was so frustrated and they would not give me the owners name or how to get in touch with????????. ( Now this story has a very happy ending and that is because of Ronnie at Rocky's Furniture. Yes Ronnie heard my sad tale and came to my rescue. He had the table picked up by his employees and he had the parts made for me and put the table together and is having it delivered to my place. Ok, where have you ever heard of such amazing, incredible service from any store much less one that I didn't even buy the table from? Rocky's Furniture is the best furniture store on this planet. belive me And the best part is they

AS
Ava S.

11/20/2016

Overall
Selection
Service

I never usually take the time to write reviews about places, especially ones where I'm shopping, but I was absolutely blown away by the Rocky's Furniture wherehouse . They have everything you could possibly need to decorate a variety of spaces. They can custom create furniture pieces for you and have a huge selection of fabrics and patterns to choose from. Ronniy and his staff of designers are incredibly competent and are ready to help. They made my shopping experience very pleasant and extremely easy. I will definitely be going back for all of my decorating needs.

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Aliyah B.

11/19/2016

Overall
Selection
Service

This was the best experience I have ever had. I went into the store and chose my items. The sales clerk Ronnie was very helpful. I scheduled the delivery with them because I was in the middle of remodeling and did not want it to get there before I was done. The day it was scheduled they gave me a 4 hour window. They showed up on time and were so professional. I had the store set up the special delivery team as I am on the second floor and it required a lot more work to get the furniture up two flights of stairs. They set up the new furniture and were done in about three hours, amazing. All the items I had ordered arrived on the trust and they were in perfect condition. GREAT JOB!!!!!!!

SH
Shwan H.

11/19/2016

Overall
Selection
Service

After a few visits to diffrent stores in town. i stopped at Rocky's furniture Wow what an amazing selection of sets they have, I finally made my living room purchase with Ronnie. If you're shopping, ask for him specifically. I was seeking a comfortable, rustic look for my living room, capable of handling dogs and guests. Not only was Ronnie attentive and helpful, he gave me space to familiarize myself with his suggestions. No hassle, no pressure and was able to have delivery in one week !

On that note, the delivery team was phenomenal and I didn't have to lift a finger. Outstanding customer service, outstanding sales staff, outstanding collection. Thank you, Rocky's Furniture!

NC
Nadaly C.
Edited: 10/11/2016
Overall

I had been searching for a sofa for over a month. My husband and I were down to two directors chairs for seating because we'd sold everything else in order to make room for new furniture! We were desperate but determined not to settle,at Ashly or Star furniture and the rest in town. I don't know how The Rocky's Furniture never came up in any of my internet searches before, but I guess the universe needed me to find them at just the right moment. I am so grateful and you will be too.

When I finally stepped foot in their store I almost cried. So many beautiful sofas that I could actually try out in person! I spent the next two and a half hours with Roam picking out a sofa and a matching "chair and a half" and ottoman. We had lots of challenges because we have a small house and are small people. We needed seating that fit us and our home and would accommodate our guests. Roam was so helpful and kind and didn't stop until he had found the PERFECT fabric for our custom throw pillows.

just want everyone to know don't shoppe unless you go to their Furniture store and the price was half of the other furniture stores in town.

THESE PEOPLE KNOW AND APPRECIATE CUSTOMERS

Thanks we are highly recommend them

EM
Ethen M.
Edited: 10/11/2016
Overall

Hands down the best experience After going to so many different furniture store in town . I purchased a sofa, loveseat, and single chair. I also got a coffee table with two end tables and a dining table set.

Service was great, I work with Ronnie. They will help you out with all your questions.

There was an issue with my delivery, but Ronnie promptly resolved the situation and I couldn't be happier. For a first time home owner and my first time buying furniture,Time it took them 13 days. I couldn't be happier I was able to shop at Rocky's Furniture. I recommend them to all my friends and I'm going again this weekend to help another friend buy a couch.

A++++++

MP
More P.
Edited: 10/11/2016
Overall

I'm so thrilled with my new bedroom set from Rockys Furniture it is absolutely gorgeous! A million thanks to Ronnie, for the GREAT customer service, as well as sabe and eliso for making the delivery on time, assembling the furniture and taking the trash with them. I couldn't have asked for better service than that! . I assure you if you're thinking about buying from this business, you will not regret it...their furniture is truly beautiful. Good quality for a reasonable price:))

ML
Mikly L.
Edited: 10/11/2016
Overall

Fantastic service, quality and price! Don't let the unassuming location and signage fool you like it fooled me many times when I drove by.

I wish I knew about this place sooner! I have gone to literally 5 furniture stores in one day and couldn't find a sectional set that fits my living room. It was so frustrating! My brother-in-law then recommended this place to me since he purchased his custom sectional from them at an amazing price and quality. So I went to the Rockysfurniture and was helped by ROM.

I showed ROM pictures of a sectional and oversized tufted ottoman that I really liked on houzz. He agreed to make it exactly the same as the ones on the pictures and also accommodated my request for higher back for the sectional. I'm pretty indecisive when it comes to furniture shopping but ROM was so nice and patient and even helped me pick out the colors and materials.

It took about 3 weeks for everything to be delivered. My jaw dropped when I saw the final product. The sectional and ottoman were beautiful and very well made! Loved it! We have gotten many compliments on this.

This costs half of what is being charged at other custom sofa places AT MORE FURNITURE AND OTHER 4 PLACES WE VISTED. It even comes with warranty for frames.
This will be my go-to place for my future sofa and headboard. Highly recommended!
Thank you Rockys furniture

JR
Jinnet R.

10/11/2016

Overall
Selection
Service

Ordered bedroom furniture set and sectional sofa on Rocky'sFurniture web site. They delivered everything to Las Vegas within promised timeframe. I'm very happy with furniture quality and customer service. The stuff Ronnie helped me to pick the items by phone and answered all my questions. I would definitely recommend this online furniture store for Las Vegas residents. Had a great experience.

CS
Cherie S.

03/03/2016

Overall

Went to Rocky's recently looking to completely refurnish our new home after an electrical fire destroyed all of our possessions. The very friendly staff was very helpful and the compassionate owner gave us an INCREDIBLE DEAL on a VIP package that allowed us to furnish our new home. Also, he did everything be could to make sure we had the essentials of our delivery by our move in date and kept us updated with the status of our order consistently. I recommend stopping by if you are in need of furniture and let Ronnie set you up. You wont be disappointed.

KQ
Kris Q.

01/23/2016

Overall

Excellent service!!! Salesperson was friendly and even showed us how we could save more money as if the prices weren't cheap enough. Perfect for a small budget.

AJ
Angel J.

10/01/2015

Overall

Stopped in to buy a mattress set and found that the products were great. They had a large selection and very knowledgable staff. I found the perfect mattress set for a great price.

MT
Mark T.

09/12/2015

Overall

I bought a new couch for the first time in 20 years and I am nothing but pleased with my experience from start o finish. Rone was knowledgeable at the store and Lura awesome for helping us with the finance

SM
Sally M.

05/09/2015

Overall

Went in last week to get a dresser and when infor it home u could aee the nails on it and the paint waa chipped off called store and they replaced it but the second one was uneven and the door wouldnt close the the rail in the back was broke called store again and they said all they could do was give me back the first one or just keep the messed up one very disappointed they also didnt tell me about the 49.00 charge until after the paper work was done they r very sneaky i also ordered a vanity still waitin on it hope i have no problem with it. Make sure u unwrap the dressers before u bring them home. Will not b goin back ever

NI
Nicke I.

11/04/2014

Overall

beautiful gallery we totally were satisfy with our furniture and we will be back

EK
Evelyn K.

10/30/2014

Overall
Amazing furniture

We are so excited for our new purchase from Rocky's furniture we got the London sofa love seat and a chair we recommend them & we will return for sure thank you guys so much

Details

Phone: (661) 829-6900

Address: 710 Roberts Ln, Bakersfield, CA 93308

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