Car Audio Pros USA

My son bought me a new radio for my Saturn Vue from Car Audio Pros USA. It was everything I wanted and I was very pleased with it, except I couldn't see what was on the screen unless I leaned 45 degrees to the right and dropped my head down to waist level! The printout was gray against a black background and sunlight caused it to look completely black. The brightness was already at 100%, so I ran it back in to see if Car Audio could do anything about it. The conversation went like this:
Me: I can't see the printout on my radio screen you installed last week.
Car Audio: Did you adjust the brightness.
Me: Yes. Can you change the color, maybe my old eyes can then see what it is saying.
CA: Unfortunately not on that model.
Me: Can you put a screen over it.
CA: Sorry, we don't carry them. We could put in a different radio that can change colors.
(Me - thinking: Of course you can and probably charge me a lot more money)
Me: No, I like this radio. Can you put a shade over it?
CA: Sorry, we don't carry that item.
Me: (Sigh) OK, thanks anyway. (I turned and started to walk away)
CA: Where are you going. We haven't finished our conversation.
Me: (eyebrows lifted questioningly) You said you couldn't do anything for me.
CA: No, I said we didn't carry what you asked for. However, I can get my technical person to look at it and see if there is anything we can do.
Me dubiously: Okay, will it take long.
CA: No, take a seat in our waiting room.
I sat, expecting at least a 30 minute wait, but 5 minutes later the salesperson returned.
CA: OK, all done. My tech fixed a shade out of hard cardboard and carpeting, which seems to work. Came check it out.
Me. still feeling dubious, suspicious and disbelieving followed him out to my car. Well, I was absolutely flabbergasted. It did the trick, looked very professional and there was no charge. In this throwaway society that seems to care for nothing but money, Car Audio Pros were absolutely great. Fantastic!

Great service. They have done work on 3 of my vehicles and wouldn't go anywhere else. Even fixed a huge mess up from another stereo shop free of charge. After that I only go to them.

I have had several experiences thru the years and recently with Car Audio Pros - ALL GOOD! They back up their work and have always made time to address whatever issues I wanted to address from install to repairs to questions. It can be intimidating for us females to walk into a stereo shop alone (or any predominantly male shop) but they make it easy - Always kind and professional and down to earth. Plus my system sounds PHENOMENAL - Will always go here!

The guys at Car Audio Pros ROCK. I got royally screwed at Audio Sounds on Brundage Road and these guys repaired the sloppy work, some of it at no charge. Their work is precise and professional. They are courteous and take pride in their work, and I highly recommend this shop.

I really needed my deck installed and I called around everywhere trying to find the best place. Car audio pros offered the best deal and the customer service was awesome. Definitely worth the drive over here.

Very friendly, knowledgeable staff. I took my 2012 Tundra in with a stereo I bought online. They installed the unit with the XM radio and the steering wheel controls. They did the work quickly and at a reasonable price.

I recommend them to any one that needs this type of work done.

I took in my 96 nissan hardbody today to get a alarm i took n the alarm an let me tell you they were really friendy felt as if i knew those guys already installed pretty quick n left a nice job i would recommend anyone to go there n instal alrms n there cara / trucks n price anit bad either

The first system I ever got was from Car Audio Pros. I had no clue what i was getting or were to start to look, they helped me with everything and had amazing customer service. now when ever Im out to get something new I go to them.

pros: good experiance, they worked with my budget thats all i can ask for..and the system sounded great cons:the soda machine took my dollar

My first system i bought was in la and i had a real bad experiance, so my dad said go look around town,I shopped around and bobby at "car audio pros" gave me the best price. They had alot to choose from and install was so so Clean! I would recommend this place, and will be doing all my car stuff here...I respect these guys.

These guys ROCK! Awesome selection and they can accomodate any budget (my cousin bought an $8,000 system and I bought a $400 system that sounds like I speny a couple grand). Don't go anywhere else!!

Great experiance, very laid back comfortable enironment. reasonable price i would recomend.

Called in with a simple question, was going to put a system in my car. They only wanted to sell the most expensive thing and when i told them i only had $500 for a head unit and asked if they could work with it the guy on the phone hung up on me.

I called with a simple question about an amp. And the process tho ground the amp. And was told to just google it. ...... I called so i wouldnt have to google it

Even though they are ugly they're cool guys and they hooked me up cheap