More Info
- Email Business
- BBB Rating
- Services/Products
- Auto Repair Manuals.
- Brands
- Acura, Audi, BMW, Honda, Hyundai, Infiniti, Lexus, Mazda, Mercedes-Benz, Nissan, Porsche, Toyota, Volkswagen, Volvo, audi, bmw, volvo
- Payment method
- check, master card, visa, amex, debit, discover
- Neighborhood
- Northwest Austin
- Other Link
- Categories
- Other Information
Parking: Lot
GalleryView all (1)
Reviews
06/07/2012
Went there today,my brakes were making a little noise,other wierd noises from my tires.They checked everything out and said my brakes were good,and the tires were just making noise because of uneven wear.No charge.At last I have found an honest auto shop! They will get all my auto business from now on.
05/22/2012
they know what they re doing. very helpful very nice honest people. They are cool, fun people you can talk to about anything :] service is great. i'm referring everyone here!
05/18/2012
Very nice people. I appreciate the honesty and time put into my car to get it running like new again. I'll be back back again!
05/03/2012
The entire staff is unfailingly pleasant, very knowledgeable and the repairs are always well done and timely. The prices are very fair (on occasions they have not even charged me for work - When was the last time that happened to you at a garage?).
03/22/2012
I have my BMW serviced here for the last 5 years. I also own a MINI too. Northwest has the best service in the area. I have tried the rest, but they are clearly a step better then all the competition.
03/15/2012
The customer service was excellent- they (especially Joe) answered all of my questions and gave me a very fair price for the repairs. The final bill was significantly less than what I was quoted at the VW dealership, and NW even did additional maintenance. My car is running great now, and I have NW Imports to thank.
02/28/2012
Need manufacturer's recommended service? Dealer quote: $860, Northwest: $310. 75K miles service on Audi A6. Excellent service.
02/20/2012
I've come here a few times, and other places in between, but I always end up coming back. No one compares to their service.
02/06/2012
I love that they specialize in imports! I made the mistake of going to just any shop and now I know not to ever again! They took care of me here.
01/23/2012
We have been going to NWI for many years and they are reliable and trustworthy people. They really care about the cars like their own and will tell you what is the best in an economical way. They don't believe you need to spend more than you should. After dealing with a mechanic from AAA who told me to get a new alternator and battery, I went straight back to NWI. They reassured me that the alternator and battery were working fine! I highly recommend them!
01/20/2012
Best import repair I've ever used. I don't trust just anyone with my cars, but they are definitely at the top of the list.
01/17/2012
I hate to drive but, unless we begin to fly everywhere, and public transportation gets faster and easier, I'm stuck. On a positive note, my car has never let me down. My husband and I have been taking our Jetta to the Doctors for about five years now, and we have never been stranded. Whether it’s due to us being lucky or because NW Imports does such a great job, I don't know. But what I can truly say is that, we completely trust our mechanics, and that is what is most important to us. We will continue to support Northwest Imports, as long as we drive. Thanks Guys.
01/04/2012
Northwest Imports continues to provide excellent service. I knew exactly what was wrong with my vehicle for the safety of me and my family. And for that I appreciate a quick analysis of my trouble vehicle. I can tell the difference from one day to the next, thank you for your service.
12/28/2011
I really appreciated that they were very informative and kept me updated during the repair process.
12/21/2011
They always show great customer service. They put in a lot of effort to make sure that you are satisfied with your repairs. I saved a ton of money coming here, they are reasonably priced. They come highly recommended!!!
11/18/2011
I really liked how they gave me all of the information that I needed which has helped me in the long run. I always recommend Northwest Imports. They are great.
11/16/2011
I have a luxury car and I can not just take it to any repair shop. I brought my car to Northwest and they did a great job with it. The prices are very good compared to the other competitors. The staff was very friendly. I really appreciate the hard work.
11/07/2011
The service I receive on my Audi here at Northwest is always outstanding. This guys go above and beyond to make sure your vehicle is taken care of. The mechanics work hard to get you in, out and on your way.
11/02/2011
I have been a customer of Northwest for the past few years now. You certainly get what you pay for with these guys. My BMW is in good hands when shes visiting you all, thanks for keeping her in great shape.
10/31/2011
They do great work on my car. I always appreciate the effort they put into their work.I definitely recommend them.
Details
Phone: (512) 331-7372
Address: 13200 Pond Springs Rd Ste C5, Austin, TX 78729
Website: Homepage
People Also Viewed
- Sherwin-Williams Paint Store
13376 N Highway 183 Ste 610, Austin, TX 78750
- Austin Z Clinic
12117 Roxie Dr, Austin, TX 78729
- Valvoline Instant Oil Change
12538 Research Blvd, Austin, TX 78759
- Highpoint Powder Coating
3051 N Highway 183 Unit 7, Liberty Hill, TX 78642
- Discount Tire
13376 N Highway 183 Ste 600, Austin, TX 78750
- Christian Brothers Automotive
12014 Ranch Road 620 N, Austin, TX 78750
- Jiffy Lube
12621 Research Blvd, Austin, TX 78759
- Austin Powder Coating
970 Freewater Ln # 404, Austin, TX 78704
- O'Reilly Auto Parts
13776 N Highway 183 Ste 119, Austin, TX 78750
- Sherwin-Williams
1500 E Whitestone Blvd, Cedar Park, TX 78613