North Austin Taxi Service

Good service average price about $3/mile. Arrived home safe that what matters nice conversation thanks George

Here are the bullet points for my “1 Star” experience:

--Price was quoted for $45 for a 25 mile trip, but ended up being a non-negotiable $75 for those 25 miles despite it being a direct route without traffic

--The driver showed up 15 minutes early calling me on the phone claiming he was right on time and I was making him wait

--A couple of miles into the trip, I noticed the meter already reading $20; driver told me he did not charge me for waiting, which could not be the case (again he was early)

--The vehicle literally stunk of cigarette smoke

--The driver was very unkempt and spoke of women with disrespect, referring to female body parts during the trip as a joke

--The receipt later showed the driver charged me $5 extra as a credit card usage fee

--When calling to complain, the call was answered by someone driving who claimed to be an “offsite dispatcher”, yet I could hear traffic around him in the background

--When I called the number on the receipt, I spoke with the “manager” who outright refused to negotiate claiming a $20 difference in price from the estimate was acceptable

--The address on the receipt also refers to an apartment complex, which I must assume belongs to the driver himself

Rude and unreliable. Kept hanging up on us