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Lou K.

02/13/2017

Overall
Expertise
Professionalism
Selection

Alan Klug!!!! What can I say. I will never forget that name. If you ever what to purchase a GM vehicle from an honest salesman, go see this man. I never met Alan, but I did an out of state purchase from Henna Chevrolet and Alan was the man who assisted me. Alan walked me thru the whole process, sent me pictures of the vehicle, pointed out any defects he saw, and told it to me like it is. I received the truck a week later in GA just the way he described it. I had an issue several months later with the antenna and my local GM dealership (Days Chevrolet) wouldn't warranty it. Alan got on the phone, schedule a date for me to drop off the truck and paid for the repair. He made my local dealership honor GM's warranty!!!!!!
What else can I say!! It was so refreshing to know there's truly an honest salesman selling cars out there. Henna, don't loose this man!! Thanks for all your help Alan!!
Louie K
Acworth, GA

toddcanon

09/04/2013

Overall

Richard Helpard was very helpful. The staff worked well with me in ordering the 2014 Volt.

anonymous

09/04/2013

Provided by Superpages
Overall

This is the second car I have purchased through Henna Chevrolet. I specifically came back because of the wonderful customer service I have always received, not only when I purchased my last vehicle, but also in the service department every time I brought it in. If it was possible to be better the second time around, y'all succeeded. I knew I was loyal to the Chevy brand, but now I am specifically loyal to Henna Chevrolet

anonymous

08/30/2013

Provided by Superpages
Overall

Everyone was great!!! We would highly recommend Henna to everyone... Nick, the salesman was very efficient, very courteous and helpful, the process was quick and great.

anonymous

08/26/2013

Provided by Superpages
Overall

From the moment I applied online to the moment I drove off in my 2006 Jeep Wrangler, I was given the absolute BEST customer service anyone could ever want. Our salesperson, Michael Lopez was AWESOME and I will be the first to refer my friend and family to Henna and Michael to assist in their needs. This will be the fourth vehicle I have purchase from Henna and it will NOT be my last! Thank you for the great experience. Sincerely, Mr. Lonnie R. Earnest Hutto, TX

erikzambrano

07/29/2013

Overall

Kevin helped me on the search of the vehicle I was looking for. After a couple emails we were able to find a car within the characteristics I wanted.

I had no car previously and he offer to pick me up and take to the dealership. That was something nice of him.



The financial manager ( forgot his mane) help me to understand every step and paper that I had to sign.



Sadly I was told that my payments would not go over 400 but it did and I guess it was nothing that we could do about it since I don't have any record of loan or credit score.

Overall

brought my 2012 chevy equinox in for its 2500 mile check up on a friday afternoon. Staff was friendly and service was quick. I was in and out in less than an hour.

anonymous

07/17/2013

Provided by Superpages
Overall

I knew exactly what I wanted, Henna did not have it on their lot but did a dealer locate and found exactly the truck I wanted with a few extras. I got a really good deal and their staff did not take up a lot of my time. I especially appreciated the speedy delivery of my vehicle, nothing is worse than spending 4 hours at a dealership just to sign some papers. I was in and out in only an hour and a half. I usually do not enjoy the car buying experience, but Henna's staff made it a very positive one. I will contine bringing them my business.

owntalbot..

07/15/2013

Overall

I like the Henna Chevrolet service department a lot. They have done all of the work that I have needed on all of my GM vehicles for the past 10 years. Fortunately, my GM vehicles have ALL been well built and pretty much defect free !!!

owntalbot..

07/15/2013

Provided by Superpages
Overall

Excellent service, professional and helpful. They went over the operation of the car. Setting up Bluetooth for my IPhone connectivity to the car. Also helped activate OnStart service and turn by turn directions back home.

anonymous

07/15/2013

Provided by Superpages
Overall

Excellent service, professional and helpful. They went over the operation of the car. Setting up Bluetooth for my IPhone connectivity to the car. Also helped activate OnStart service and turn by turn directions back home.

lindayoung..

07/12/2013

Overall

I brought my 2008 Malibu in for service, having several potentially severe issues, since the engine light was coming on periodically, the Service Airbag light, the low tire symbol, etc., and the battery was dead when I tried to drive it to the dealer. I called and spoke with the Service Manager, and described all the problems and my concerns, and told him I would bring it in when we got it started. We tried with humper cables, but it wouldn't start, so I called OnStar and they sent someone to give it a jump. The Manager had given me the name of the service person who would have been briefed about my car, and we delivered it to the dealer for service. We were able to get a loaner, which was very helpful, since I had a very busy work schedule that would have required me to get a cab--my husband's work schedule was full aleady, so I appreciated the use of the loaner. The work was compleated, with some of the issues covered when they found that the cable tot he car battery had gone bad, and subsequently the battery was in need of replacement, which they did. Some electrical problems (passenger side electric door locks) were handled through warranty. I was totally pleased with the service, and Joe was particularly helpful and professional. All the Service staff were pleasant and professional.

tammythascott..

07/10/2013

Overall

I was so impressed with the time it took for the service to my 2012 Equinox. I drove from Killeen Texas and was done in 30 minutes. So I had time to shop in Austin. My husband came back the next week and bought a truck. Service is excellent especially how you keep your customer informed. Thank you so much.

tammythascott..

07/09/2013

Provided by Superpages
Overall

I was very pleased with the selection of new cars available. I was very pleased with the attention to detail that the staff had. Everyone was very pleasant to work with.

Overall

I absolutely loved the service I experienced at Henna Chevrolet. My salesperson and my financer were very helpful with all of their feedback while still allowing me to make my own decisions. My wife and I will be coming back in a few months for our next vehicle!

williamestes..

07/01/2013

Overall

Randall Holder did a great job keeping me informed. I called each day to give an update on the progress of the repairs. Very good customer service

mariemayfield..

06/26/2013

Overall

I have been taking my 2008 GMC Envoy to this dealership for the past 4 years. The service department has also made me feel welcomed, very professional manners, very informative when explaining servicing with my truck. I truly appreciate the great customer service I receive each and everytime I take my truck to be serviced. I can honestly say this is the best dealership I have known in my life time!

joe.lucito

06/24/2013

Provided by Superpages
Overall

Very good job I can tell everybody in the team is really trying hard to satisfy the customer

anthonyelam..

06/19/2013

Overall

I brought in my 2011 HHR for schedule maintenance - oil change and tire rotation and 27 multi-point check/inspection. The service staff was attentive and courteous, and most importantly listen to service request.....excellent customer service. The technician was courteous and share information with me about the service done on my vehicle. I am thankful for that, again excellent customer service. Keep up the excellent customer service!

Details

Phone: (512) 832-1888

Address: 8805 N Interstate 35, Austin, TX 78753

Website: http://hennachevyaustin.com

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