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BBB Rating
A+
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Extra Phones

Phone: (512) 385-7008

Fax: (512) 233-4869

Payment method
master card, visa, all major credit cards, amex, cash, discover
Neighborhoods
Govalle, Govalle-Johnston Terrace
AKA

Cox George Automotive Inc

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JN
James N.

07/28/2014

Overall

Our bus fleet was taken to George Cox Automotive in November 2013 one would not start and the other had a hydraulic leak.. it took them until 12-6-13 to get back to us and say that one of the buses would need a part that is 2,800 for the hydraulic leak and made us put down a deposit and the other bus was not worked on yet. During this time our company is Out Of Business we tried to contact COX spoke with David COX, Paul COX and Andrew all giving us the run around they started to look at the other bus and said they don't know how to do it but would require us to pay $900 for that bus while we waited 7-months for the part to come in for the hydraulic leak which we had to call every week to get a update none were given from COX. In June 2014 they finally contacted us to say the hydraulic leak is fixed we sent out drivers to grab the bus and had to pay over $5,000 for the hydraulic leak and $900 and have to tow out our bus and they dismantlement all the wiring so we have it in a yard now completely sabotaged buy Cox! After picking up the hydraulic leak bus is began to leak once again we had to take it back to Cox to a angry little man Paul Cox The son of David Cox who basically told us to take it and use our own smarts that MF!!! Stay Far Away From Cox Automotive !!!!!!!

Details

Phone: (512) 385-3230

Address: 5225 E Cesar Chavez St, Austin, TX 78702

Website: https://www.coxautomotivetx.com

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