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Email
Services/Products
House Hold Appliances
Brands
American DJ, Boston Acoustics, Fishman, Klipsch
Location
Southtown Square
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Other Information

Price Range : Average

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wgexsa

02/13/2012

Overall
I bought a Sony CD changer con...

I bought a Sony CD changer control from Best Buy Research Blvd for installation at this branch and was told they were wide open for installations. I drove down and found both bays empty, two "technicians" standing talking to each other. I had parked in front of one of the empty bays. When I got out of my car they looked up and made no attempt to have any communication. I walked in to speak to them. The one tech waited till I got to them, then let me know that I wasnot permitted to enter the workshop and that I could not park my vehicle in front of the entry. I replied that was the person who had just bought from Research branch and that I assumed that they would want to start. He then told me that there were three vehicles ahead of me and that I would have to leave the vehicle for about three hours. Please get him some help with customer interaction. I returned the product and will never deal with Best Buy again. And thanks, I saved $50 by buying the same item online and installation was cheaper from a local installer. One word for the dude with attitude, A--hole

Details

Phone: (512) 892-7550

Address: 4970 W Highway 290, Austin, TX 78735

Website: https://stores.bestbuy.com/tx/austin/4970-w-highway-290-204.html/?ref=NS&loc=ns100

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