Auburn Toyota

Staff at Auburn Toyota went above and beyond to take care of the 2 recalls on my 2019 Tundra. Also fixed a deep paint scratch that was determined to have happened while at the dealership. The manger (Ryan Toohey) personally inspected the damage and verified the pictures taken when I dropped it off in the morning. He verfied the damage happend at Auburn Toyota and offered to send it to the repair shop to have it fixed. Aslo provided courtesy rental car during the time my truck was at the shop.

One thing I noticed after I picked my truck up after having the paint fixed is that he had the repair shop fix another scratch immediately adjacent to the new one. That was above and beyond and shows a high level of integrity and customer service. For that alone, I'll buy our next new vehicle at Auburn Toyota.

Aside from Ryan Toohey, the staff who helped me were highly professional and the kind of workers I would like workig for me.

I was assisted by Ryan Toohey, And was immediately greeted with friendliness and professionalism and punctuality. He explained everything that would be done in the price I was anticipated to pay so there were no surprises. He said it would be completed in an hour and in exactly one hour I was let known that my car was ready. My experience could not have been more positive and supportive by he and his team I was very pleased and will definitely be going back.

I purchased a Toyota Rav 4 from Magnussens is 2004, and they are the only dealer I have trusted with my maintenance. My little car was due for an oil change, and unfortunately the check engine light came on when I was driving from Lincoln. Jake MacCullum was so helpful. I ended up with several issues that needed to be addressed, and he took the time to explain what was necessary. I don’t speak “car maintenance “ and he was kind and professional, gave me options, and of course, I chose what was deemed necessary. He kept me informed over the two days I left the car, and I’m happy to say, it is running perfectly after the required work. Again, trust, value, professional service, it is why I drive the extra miles to go here.

Wayne Craft kept in contact each week on the information of my 2022 RAV4 Hybrid. I was on the list for the hybrid & he let me know when it was being built & when it will be arriving. He contacted me the day when it arrived & & when I will be arriving to their dealership (Auburn Toyota).

Bought my Toyota Tacoma almost 4 years ago... never had any problems with this business... excellent service, clear elucidated issues outlined, cost for repairs, updates and notifications sent via email, and speed of service (related to issue) uncomplicated and timely. Got a warranty with purchase still in effect and perfect for my vehicle... :)

Very happy with Jake McCallum every I bring all the car for the service.
He is professional and Knowledgeable.
Thank you Jake McCallum

The Delaership really cares to make the purchaser happy.

Torie Buentello was courteous, professional and quick. In and out on time and all work done. Auburn Toyota was great a usual on my Lexus RX350. Thank you@!!

I was late for my appointment, traffic accident, and when I arrived I was greeted warmly and taken right in. My wait was pleasant, and the coffee maker was really nice. Andrew Gibbs was my service provider and all went well. I will return for our next 5K checkup. Thanks.

We could not have been happier with our experience at Auburn Toyota. Roger "Pooch" Cappochi was knowledgable, personably and professional. This was our second new car purchase with Auburn Toyota and they continue to provide outstanding service throughout the buying process and in their service department. Kudos and thanks!

Nate was great! Speedy check in and check out process. I’m a customer for life!

Friendly staff. Helped get us out quick when we decided on a vehicle late Friday evening. Thanks for patients with us.

Great service center. I prefer this dealership over any of the other Sacramento dealerships. I drive the extra miles to go here because the customer service is great.

Honest and fair Toyota dealer. No high pressure sales tactics. The service department is also good and honest.

Twice in the last year I have needed repairs done to vehicles in my household, and both times I turned to Magnussen's Auburn Collision Center. On both occasions, Johnnie McGillivray and his friendly, professional staff assessed the repair, worked with my insurance company, and resolved the issue without delay. They exceeded my expectations by making an immediate rental car available, and by their attention to detail throughout the process. Wrecking your vehicle does NOT have to mean wrecking your life... we have local professionals here in Auburn who take pride in returning your vehicle to its original shine!