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Reviews
09/12/2018
Until this week, I was an extremely loyal Marriott customer.
Contracted 20 rooms for 2 nights for this week at the Atlanta Buckhead Marriott. Signed a contract, committed to the rooms and even paid to secure them.
The hotel notified me by email that they were cancelling of all of the rooms 3 days prior to the meeting. They told me it was policy to have a rooming list with the names of each person or they had the right to cancel even though I was contracted and paid.
Coincidentally, due to the upcoming hurricane they were able to immediately add those rooms back to inventory and resell them at higher than the price I had contracted. They are now sold out and I have cancelled my meeting. My rate was $159 so if you're staying there this week and paying more than that, they likely resold you my room.
I’ve booked hundreds of meetings and thousands of rooms, never had that happen. Contracts, commitments, lifetime platinum status were all overlooked by the sales manager, Jim, to preserve (or gain) revenue on what I’d believe is a small block of rooms for that facility.
08/27/2015
Hotel was nice, staff friendly and helpful, rooms clean. Only complaint is walls seemed thinner than other Marriotts I have stayed in. I could hear neighboring room noises I do not usually hear - woke me up a few times.
08/27/2015
Typical Marriott. Which is a good thing, but nothing to write home about.
08/26/2015
I really like this hotel. Very clean and modern decor. Friendly staff. Highly recommend.
Details
Phone: (404) 261-9250
Address: 3405 Lenox Rd NE, Atlanta, GA 30326
Website: http://www.donshula.com
More Info
- General Info
- Atlanta Marriott Buckhead Hotel & Conference Center is located in the heart of Buckhead, the shopping, dining, and entertainment district of Atlanta, Georgia. Our hotel is also within walking distance of Lenox Square Mall, Phipps Plaza, and MARTA- Lenox Station. Enjoy Southern classics at our signature restaurant and bar, Lenox. The hotel also offers a sparkling outdoor pool, a 24-hour fitness center, and an innovative event space. Our hotel provides creative spaces and personalized service for inspired events. Ideal for retreat, recharge and refocus in our Allergy-friendly rooms and avail various services at Atlanta Marriott Buckhead Hotel & Conference Center.Atlanta Marriott Buckhead Hotel & Conference Center is located in the heart of Buckhead, the shopping, dining, and entertainment district of Atlanta, Georgia. Our hotel is also within walking distance of Lenox Square Mall, Phipps Plaza, and MARTA- Lenox Station. Enjoy Southern classics at our signature restaurant and bar, Lenox. The hotel also offers a sparkling outdoor pool, a 24-hour fitness center, and an innovative event space. Our hotel provides creative spaces and personalized service for inspired events. Ideal for retreat, recharge and refocus in our Allergy-friendly rooms and avail various services at Atlanta Marriott Buckhead Hotel & Conference Center.
- Email Business
- Extra Phones
Phone: (404) 814-2387
Fax: (404) 848-7391
TollFree: (800) 535-4028
- Brands
- Marriott
- Payment method
- amex, discover, visa, mastercard
- Price Range
- $$
- Neighborhoods
- Buckhead, Lenox
- AKA
Marriott-Atlanta/Buckhead
Marriott Hotels & Resorts
- Other Link
- Categories
- Other Information
Wi-Fi: Paid
Parking: Lot
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