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Waste Services for your Home or Business

General Info
Founded in 1968, WM (formerly Waste Management) is a comprehensive waste management and environmental services company focused on driving sustainability progress. WM serves the needs of residential, commercial, and industrial customers through an extensive range of services, including dumpster rental, curbside trash pickup, recycling collection, and more.
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Services/Products
*Free Delivery + Setup (restrictions apply, please visit online or call in to learn more)* *Trash and Garbage Collection for Home and Business* *Transfer, Disposal * *Recycling Services Dumpster services are available for your next big project including convenient delivery and pick-up. Wide variety of sizes in most locales.
Brands
WM
Amenities
Trash/Garbage & Recycling Collection for Home and Business, Short-Term and Long-Term Dumpster Rentals in a Variety of Sizes
Associations
Fortune 2021 World's Most Admired Companies, World's Most Ethical Company, 100 Best Corporate Citizens for 2021 (3BL Media), Down Jones Sustainability Index, America's Most Responsible Companies (Newsweek), Silver EcoVadis Medal, CDP 'A List' For Leading Effort Against Climate Change, Barron's 100 Most Sustainable Companies List, Corporate Conservation Leadership Award
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Reviews

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sparroww1

05/09/2008

Overall
Stay Away!!!!

I have been a paying recycling customer with Waste Management for years and this past Monday (05.05.08) their truck went by my house without picking up my recycling that had been out since the night before. I called them about it on Tuesday morning (05.06.08) and they told to leave it out and someone would pick it up by the end of the day. Wednesday morning (05.07.08) they still had not been picked up so I called again and was told the same thing. Leave them out; someone will pick it up by the end of the day. Thursday morning (05.08.08) they still have not been picked up, they are overflowing and now wet from the rain and I am Very upset. I call Waste Management to cancel my account and am transferred to Patrick the supervisor, who is so sorry and concerned and promises if I give them one more chance he will personally contact the Route Manager and get my recycling picked up by the end of the day. I reluctantly agree and now it is Friday morning (05.09.08) and still no pickup so I have cancelled my account.

Waste Management is one of the trash haulers bidding for the County contract. If they cannot handle what they say is an extra 3,000 recycling customers that they have had since at least the beginning of the year to prepare for, how can they handle the entire County? My recycling is now so piled up I feel Like I'm living in a landfill and that’s just me. If you multiply that times even a quarter of county residents its horrifying! And apparently it does no good to complain.

Details

Phone: (636) 243-4251

Address: 1308 Lonedell Rd, Arnold, MO 63010

Website: https://www.wm.com/us/en/location/mo/arnold

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