Imperial Cleaners and Laundry

I have used this cleaner a handful of times and am always impressed by the first-class service. The young lady behind the desk has already entered my name into the system in anticipation as I leave the car. They have a great drive up service where you can drive in under the canopy out of the rain and either pick up or drop off your cleaning. This company delivers our wonderful service and I have not had any problems with damage to the garments and have had prompt return of any items I have left in the pockets

Will never go back there again! Told me the time and day when to come pick up. Came at exactly that time and he was not done! He had 4 days to complete a simple alteration and he waited the last minute?
When i finally came to pick up my pants were burned I guess while they tried to iron them?! Absolutely horrific! Avoid at all cost!

I brought my husband dress shirt and his suit to this dry cleaner. They burned the sleeves on his white dress shirt and the same yellow stain that was on the shirt was still there. I told the cashier I would not pay for the shirt she snatched the shirt from me and told me I had to pay for the service rendered. I showed her the damage shirt and the yellow stains she simply reply I don't care. I even told her I would never return to this dry cleaner she shrugged her shoulders. Eventually she handed me back my husband shirt and said I didn't need to pay. I reminded her again that the shirt was damaged and not properly cleaned. I understand accident happens but even after they damaged my clothing they still wanted to get payed!!