Ventana Ranch Apartment

I've lived here for a year. When I first got here, things were pretty good. I could tell that the employees here were trying to make this place better than what it was. Leasing agents were always friendly, the manager would take care of any issues immediately, maintenance guys were competent and fast.



Then, the changes started happening... first it was different maintenance people, then the manager disappeared, now the leasing agents disappeared. I was in the office the other day and there were all new (and unfriendly) faces! When you have something that was as good as the Ventana Ranch staff was here, then all of a sudden they're all gone, means that something bad is happening!



Well, after some chatting with other residents, here's what I found: a 40% increase in monthly garage rent, being on a lease is now mandatory - no more month to month after your original lease expires, the new manager is on an eviction manhunt; any infractions could get you evicted (she's looking for people who complain or might give bad online reviews about her), and package drop-offs (USPS, FedEx, UPS, etc.) to the office are being refused (are your Christmas presents not being delivered?).



So that's some of it. I wish I knew where all the smiling faces went to. Even some of the residents are looking gloomy.



I've decided to leave at the end of this month because, quite frankly, it just doesn't feel like home anymore.