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Fast Lane

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CLOSED NOW
Today: 8:00 am - 6:00 pm
Tomorrow: 8:00 am - 6:00 pm
Years in Business icon
25 Years
in Business
BBB Rating icon
Accredited
Business
(505) 254-9292Add WebsiteMap & Directions111 Wyoming Blvd SEAlbuquerque, NM 87123Write a Review

More Info

Email
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Extra Phones

Phone: (505) 254-3921

Neighborhood
Trumbull Village
AKA

Fast Lane Transmission and Auto Repair

Fast Lane, LLC

Other Email

Category

Reviews

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SR
Sara R.

03/18/2017

Overall
Expertise
Professionalism
Promptness

I don't even know where to start? This business and these people customer service all around everything is amazing from the minute you call to the minute you leave I can't even explain how honest and stand up trustworthy Tim is I had a situation with a vehicle that was impounded by Credit Acceptance who I had it financed through had I known how could this company would be? I'm three payments away from paying it off just got it out of being repossessed for the second time I had to pay close to $2,000 each time to get it out a week later they're trying to repossess it again because I was one day late on the payment arrangement and I made a $200 payment instead of a $270 payment so they were going to repossess it over $70 this time? I won't go into details but just say that Tim didn't let that happen he called me immediately and make sure to see what was going on I owe everything to this car repair place the transmission gave out and doesn't run the vehicle so Tim is rebuilding the transmission and he's working with me and for that you don't see that very often anymore not these days people are so crooked always trying to screw you over for a couple blocks let's just say I trust this place and we'll be coming back again for any vehicle repair I'll ever need again. Oh did I mention that day that we took my vehicle and he got my boyfriend's vehicle up and running? His belt broke and as stubborn as my boyfriend is this is the only person to Mom talk to you about that stood up to him and told him he needs to get whatever he had to get done in order for this not to happen again and he told him the belt he had bought was the cheap version. I had just finished trying to tell my boyfriend that and he blew me off but Tim talking to him and explaining it from his mouth made it even more important! He got us out of there fixed up my car is still there being repaired but I trust him fully and don't worry about anything with my vehicle there I know it's in good hands so if you guy

MM
Michael M.

09/08/2016

Overall
Expertise
Professionalism
Promptness

Ive owned many cars and have had many mechanical experiences but

none like today. The customer service began yesterday as soon as they

answered the phone. Great customer service and professionalism. Long

story short i was given previous quotes with multiple places that ended

up being 5 times less then the others! To top it off, when i paid they

had good news, that the original quote given was $120 less than i

expected to pay ! i found a great place to take my cars now and trust

their expertise and highly recommend them.

WA
Wilbert A.

08/15/2016

Overall

Awesome, honest and fast always. Always there to help and extremely hospitable. Best customer service experience I've ever had with any car service. Thank you!

NR
Nicholas R.

07/12/2016

Overall

The only place I trust my Camaro to be serviced!! I moved three hours away and still

bring my car back here.

ethanvine8

09/26/2013

Overall

I recently took in my truck to Fast Lane Automotive and told them that the exhaust manifold was cracked (this is what a different shop had said was wrong) and I wanted it replaced. 30mins later they called me back and said the problem was actually just a small tube that had rusted out and the whole repair would be less than half of the original estimate. They could have easily done what I asked and made more money but instead they went out of their way to save me a lot of cash.

pcorgan63

09/12/2013

Overall

Every time I am at Fast Lane Automotive, I am reminded that there are honest mechanics out there, and they are by far the best people to take my car to. They always explain the problem and tell me what really needs fixing, and what can wait. Glad to support an outstanding local business.

ninaarrowhead

09/05/2013

Overall

Fast and honest service. Been using them for years; it’s the only shop that I trust to bring my three vehicles.

jaspercohen431

08/23/2013

Overall

I needed some repairs done to my truck. They replaced my belts and hoses that were worn down to nothing. We are glad that our truck doesn’t squeal anymore.

shanaborsford

08/08/2013

Overall

We appreciate the fact that they told us the cost and what needed to be done right up front. Very happy with the work and the cost.

oliviaashton77

06/26/2013

Overall

Service was courteous and fast. Prices were reasonable and I feel I can trust them with my vehicles.

whiddonjake22

05/15/2013

Overall

They were great. They got the job done right and the service was excellent. I'll definitely come back.

larryhano67

04/05/2013

Overall

I have 100% confidence that every time I come in the work will be done to my satisfaction. Perfection is always a goal and it is something we all try to achieve, I just appreciate everyone at Fast Lane working so hard to reach that goal. They come as close as you can get to being perfect and that's why I will continue using them, can't get this kind of service at other places I've been to.

rbucci478

03/09/2013

Overall

We were in a time of need and they did everything they could to help us. We appreciate all they did to get our car working again.

Details

Phone: (505) 254-9292

Address: 111 Wyoming Blvd SE, Albuquerque, NM 87123

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