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11/12/2016
Another failed meal from Love Love...
I have tried to find an email to email my complaints to no avail. The staff on hand is useless to make complaints to.
We have eaten here for years. We loved the Love Spicy Chicken Salad. I don't know why we keep coming back as our order is messed up EVERY SINGLE TIME. We repeat what we want, have the order taker repeat it yet, always still wrong. Last night, my husband picked up a take out order on his way home from work. He had to go back into town to get missing items from our order...he received barely an apology, Seriously?? Do you not understand how to be a service oriented restaurant?
The quality of food is no longer worth the aggravation. The salad has wilted ingredients, the salad dressing is 1/2 the thickness it used to be as well as the teriyaki sauce. These employees are ruining what used to be a decent little place to eat. Obviously the owners could care less because the service, the food, everything is not being improved upon. We WILL NOT be back.
01/12/2012
Provided by SuperpagesWe arrived 30 minutes before closing and were told we had to order to go only. We watched as they tried to shuffle someone ahead of us away from their table by bringing their food to them to go when they wanted to eat in. Upon ordering, I was told my options to order were now limited as well as they "had no grill". Presumably another effort to shuffle people out in order to close early. Our food was marginal at best and the service was bad enough to warrant not returning. We eat often and have had great food at other locations, but won't be back without a significant change in service.
12/09/2011
Provided by SuperpagesVery disappointed!! I have 30minutes for lunch aso I usually call ahead 30minutes to any place I want to eat at to make sure I have enough time to sit down and eat. Today was no different (called in and made an order 30minutes ahead) saying I would be there at 12:05. arrived and the cashier stated they were still working on it! 35minutes later!!! Sat down thining it wouldn't be too long of a wait...food didn't come out for another 20minutes!!!! told the cashier that that was unacceptable and I had to leave and to bag the food. Very upsetting, and also not the first time something like this has happened (sent in order, got there and was missing items so had to wait another 20minutes). Food may be good, but time management of cook-staff and wait-staff is terrible!
11/18/2011
Provided by SuperpagesLove the food, although I wish they had a gluten free option
09/07/2011
Provided by SuperpagesLove there food, prices and service! I have been going for 5 years- never disappointed! Try it, you will love it! Albany resident
06/24/2011
Provided by SuperpagesThe food is gross and they burnt our noodles. And it wasn't even hot .They also made us wait 15 minutes. And gave us no forks or napkins.
Details
Phone: (541) 926-4142
Address: 2194 14th Ave SE Ste 102, Albany, OR 97322
More Info
- BBB Rating
- Extra Phones
Phone: (503) 589-0100
- Payment method
- visa, amex, discover, mastercard
- Price Range
- $
- Categories
- Other Information
Cuisines: Japanese, Asian
Price Range : Below Average
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