Capital District Towing

Called many companies, none would answer so late at night and the ones that did were not willing to help. These people got me and my family safely off the road and were to me quickly. Great bunch of people

Superior service and response time. That is why I use Cap District Towing for my business and/or personal towing needs. Thanks to Peter & his guys for being there every time we've needed them! Kevin - MD Motorcar

WONDERFUL EXPERIENCE



I was heading to Albany airport at 5 o'clock on a Friday and my car broke down on the Thruway. I called Capital City, they answered on the second ring, told me they were a half hour away but would get to me as soon as they could. The gentleman on the phone re- assured me they would get my vehicle to their shop and even gave me some nearby taxi's to call so I could get to the airport on time. While I was waiting for my flight, they called me to let me know they had my car and everything was taken care of. They held my car for me while I was gone and worked diligently with local towing companies to be sure I got my car back home at a fair price. The level of customer service was above and beyond, the experience was one I won't forget and it was refreshing to find out there are still good people and companies with morals in the area where my family lives. If you are ever in need of a tow in the Albany area, call Capital City.

Armory garage used this company to take my car in after my fender bender in the at storm and just what I needed my gps was in there when they picked it up and when I stopped by Armory with my rental shortly after it was dropped off my gps was gone. Thanks for that. Called and was told "well you should have taken it out" are you kidding me!

Can someone explain to me why when Osborne Street towed me it was 100 for my 98 Honda Civic, but when these scammers towed me it was 125. I don't understand how the CITY Rate changed by 25 dollars simply because another company towed me a few weeks later. Yeah they were all polite but told me that there was nothing they could do, the city sets the rate. I called Osborne and they told me they charged me he truck rate! Ridiculous. Going to find out who I have to all at the police to get to the bottom of this. 25 dollars is 25 dollars damn it.

Matt, thank you for all that you did you have no idea how much we appreciate your help. To everyone reading this our car was hit in the middle of the night and when we were put through to these guys matt answered the phone and was far more polite and understanding and professional then the police who didn't even tell us what happened to our car. We had never gone through anything like this before and he told us exactly what we needed to do great group of people.

Today my son got into a small car accident and after his car wouldn't turn to the left. I called Capital District Towing and Dobie came to tow the car to Firestone and he was awesome. Dobie made this situation a pleasant one. He talked to my 18 year old son like he was a adult and showed him respect. Explained the things he was doing to his car and showed he cared. Then to top it off Dobie didn’t just deliver the car to Firestone he went above and beyond. Dobie got 2 Managers to come outside and look at the car, showed them the problem area and had them clean out a bay and dropped the car off in the bay. This is the first time I ever had to have a car towed and I hope it's my last. But if I ever need a car towed I will call Capital District Towing.

Not only did Dobie go above and beyond I was impressed to see the tow truck show up within 15 minutes of my phone call.

I called about my car's dead battery. They were very easy to deal with on the phone & asked for all the information upfront. They said they'd send someone out within an hour, and 45 minutes later my car was being jump started. Paid with a credit card, got a receipt on my phone. Would've been happy with just that, but then I went to the grocery store and the battery was still flaking out, so I called back. They sent someone over within five minutes, jumped the car for free, and I took it right to a shop.

I'm a St. Rose students, and I parked where I didn't belong and the Albany police had me towed, I also had unpaid parking tickets over 250 bucks worth. Well when I woke up and my car was missing I called the police and they gave me the news. I called Capital District Towing who had towed my car and they were great right from the very first call, they let me know the exact price up front and let me know about the tickets I owed and explained who I had to call and gave me the number. When I came in with all my receipts they quickly processed me and my paperwork and got me on my way. They did it all with a smile and very professionally. It started off as a bad day and these guys walked me right through the whole ordeal. Fantastic!